Privacy Policy

Thank you for visiting Vitoria Biosciences. We are committed to protecting the privacy and security of your personal information. Vitoria Biosciences does not sell or rent information about our customers to any party for any reason. We share your personal data only when we have a legitimate reason for doing so. To learn more, please read the privacy policy that follows.

This policy sets out how Vitoria Biosciences uses and protects any information that you give us when you use this website. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy policy. We collect important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.

This policy does not apply to the practices and policies of any companies not affiliated with Vitoria Biosciences to which this site links or that links to this site.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at “Service” refers to the Company’s services accessed via the Site. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, found here:, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.



We may collect information that you voluntarily give us, as well as location-based information and site visitorship data as described below.

Personally Identifiable Information

In order to take advantage of certain features, you may be asked to provide personally identifiable information about you that would enable someone to contact you directly. Personally identifiable information includes your email address, name, postal/mailing address, telephone numbers, social security number, shipping and billing addresses, or persistent identifier, such as a customer number held in a cookie, which is associated with personally identifiable information, as well as other information, that you may provide voluntarily. We collect such personally identifiable information that you give us so that we may:

  1. the date and time you access the Services;
  2. your internet service provider, mobile carrier, or data services provider;
  3. your Internet Protocol (IP) address;
  4. the pages you visit;
  5. the products you purchase and review;
  6. the links you click;
  7. how and when you interact with the services;
  8. the content, images, and advertisements you select; and
  9. how you arrived at the Services and where you go when you leave.

We will use the personally identifiable information we collect to provide you with specific information and services that you request, and with additional information and services that may be of interest to you. By providing your personally identifiable information, you fully understand and consent to the collection and processing of such information in the United States of America and other countries.

To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. While we strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Additionally, when you place an order, attempt to make an order, submit your account information or participate in our promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address and payment information, credit card numbers and banking accounts. We will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site, including when you place an order with us, so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and the exclusive services we offer. We understand and recognize that we must maintain and use customer information responsibly.

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order or logging into any of our other membership-related services.

Location-Based Information

We may collect information relating to your general location based on

  1. information you manually provide,
  2. the IP address of your computer,
  3. Global Positioning System (GPS) information sent to us by your GPS-enabled device, and
  4. the proximity of your laptop computer, mobile wireless device, personal digital assistant, personal communication system, or other communications device (your “Personal Communication Device”) to the nearest radio tower or cell site.

We may also be able to detect when your Personal Communication Device is activated as well as when and how you are using it. Vitoria Biosciences may collect data to verify the information you provide manually and to provide you with location-based content. We may associate Personally Identifiable Information with location-based information provided by you or your Personal Communication Device solely for our internal use and to improve your experience with the Services.

Automatically collected information

Like many Web sites on the Internet, we automatically track certain information about you as you visit and use our Services to help us (i) better understand, improve and modify the Services, (ii) better understand how the Services are used and experienced, and (iii) better understand how we can enhance your or others overall experience on one or more of the Services, including providing advertising and other information that is relevant to you. To that end, we may use aggregated, anonymous online traffic behavior along with information from third parties to track usage trends and thereby improve the Services. We may also use this aggregated, anonymous information to develop reports that we may share with third party marketing partners and affiliates.

  1. The kind of information we may collect includes:
  2. the date and time you access the Services;
  3. your internet service provider, mobile carrier, or data services provider;
  4. your Internet Protocol (IP) address;
  5. the pages you visit;
  6. the products you purchase and review;
  7. the links you click;
  8. how and when you interact with the services;
  9. the content, images, and advertisements you select; and
  10. how you arrived at the Services and where you go when you leave.

This automatically gathered data includes information provided through the use of "cookies", local storage, e-tags, log files and "clear GIFs" (described in more detail below).

When you use our Services, we automatically collect information on the type of device you use and the operating system version.

If you create an account using your login from a third-party service, like Facebook or Twitter, we will access and collect the information that your privacy settings on that third party service permits us to access so that we can create your account for you. We will also collect the contact information of your friends if you choose to connect your contacts and address book information with your account so that you can connect with your friends when you use our services.

We collect the above data using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Also, we and our third-party service providers sometimes use "clear GIFs" in connection with cookies and other website functions and emails. Clear GIFs perform administrative functions, but without detracting from your online experience, including being used to perform statistical and administrative tasks such as measuring traffic on the Services and its Web pages, verifying advertising avenues and positioning images on the web, and allowing us to gauge the effectiveness of certain communications and email marketing campaigns by letting us know which marketing emails have been opened by you or other recipients. However, please note that clear GIFs do not collect Personal Information.


Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns, and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve our products, services, and our overall Site experience.


We do not sell or rent your personally identifiable information. We may, however, share your PII with third parties (including any agents, vendors, service providers, and any affiliate or subsidiary we may have), under the following circumstances:

The PII is provided to help provide a service or product to you or complete a transaction for you.

The PII is provided to our agents, vendors or service providers who perform functions on our behalf. These agents, vendors or service providers only receive PII, if such information is needed to perform their function(s) or services, and they are not authorized to use any PII for any purpose(s) other than the purpose(s) set forth by us.

The PII is provided to comply with applicable law, regulation or governmental request, enforce our Terms of Use or other agreements we have with you, or to protect our rights, property or safety, or the rights, property or safety of our users or others.

The disclosure of PII is done as part of a purchase, sale or transfer of services or assets (for example, if substantially all of our assets are acquired by another party, your PII may be one of the transferred assets). We may also transfer such PII in the course of corporate divestitures, mergers, dissolution, joint ventures or reorganization.

We may store PII in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).


We may collect information about your online activities on our Site and your interactions with our advertisers and marketing affiliates to provide you with advertising and other content relating to our products tailored to your individual interests. We also may obtain information for this purpose from third party websites, social media accounts and other media where our ads are placed or posted from time to time. You may see certain advertisements on other websites and social media accounts because we work with advertisers and marketing affiliates (including advertising networks and marketing affiliate networks) to engage in remarketing and retargeting activities. These partners track your online activities over time and across websites, including our Site, by collecting information through automated means, including through the use of third party cookies, pixels, web server logs, and web beacons. They use this information to show you advertisements and other content that may be tailored to your individual interests. This data collection takes place both on our Site and on third party websites and accounts that participate in the advertising and marketing affiliate networks.

Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-Based Advertising, including use of Cross-device Data for serving ads, visit\. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see Please be aware that, even if you are able to opt out of certain kinds of Interest-Based Advertising, you may continue to receive other types of ads.

Opting-out does not mean that you will stop receiving ads from us. It means that you still stop receiving ads from us that have been targeted to you based on your visits and browsing activity across websites over time.


As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.


You can review and change your Personal Information by logging into our Site and visiting your account page, if applicable.

You may also send us an email at to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to access, delete or change information if we believe the change would violate any law or legal requirement or request to change information if we believe the change would cause the information to be incorrect.

If you delete any information you provided to or through the Platforms, copies of your information may remain viewable in cached and archived pages or might have been copied or stored by other users.


If you are visiting or otherwise using the Service from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Service, you acknowledge your Personal Information may be transferred to, and processed in, jurisdictions outside your own, as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your Personal Information transferred to the United States or other countries may be different from the laws in your country of residence.


When you place an order through the Site, we will maintain the data connected to your order information for our records unless and until you ask us to delete this information.


We do not knowingly collect or distribute personally identifiable information from children under the age of 13. As one measure to ensure that we do not gather personally identifiable information from children under 13, we require that all individuals provide a valid credit card number before completing a purchase order.

If you are the parent or guardian of a child under the age of 13 and believe that we have collected personally identifiable information contrary to this policy or, in the United States, the Children’s Online Privacy Protection Act (COPPA), please contact us by email so that we may delete such information. You can learn more about COPPA at the United States Federal Trade Commission website:


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your Personal Information when transmitted via the Service. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.


From time to time, Vitoria Biosciences and its affiliates may communicate with you regarding your transactions and the administration of your account, current projects, special offers, invitations to events, offers for services, new product previews and updates to the Services, press releases, and announcements concerning the services we provide, contests and sweepstakes, as well as important changes in our Terms of Use and this Privacy Policy. By providing us with your e-mail address and/or your mobile phone number, you consent to receive such communications. If at any time you decide for any reason that you no longer wish to receive such communications, you may “opt-out” of receiving them by using one of the following methods:

Select the "opt-out" or "unsubscribe" link, or follow the opt-out instructions that may be included in such communication.

E-mail us at Be sure to provide your name, e-mail address and postal address, and specific relevant information about the particular service you no longer wish to receive.

Please be aware that when you opt-out of receiving communications, it may affect the services you have chosen to receive from us where accepting the communications is a condition of receiving such services. By registering as a user or purchasing products, you consent to receive administration and transaction-related communications.


We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Vitoria Biosciences, 1223 Wilshire Blvd., #330, Santa Monica, CA 90403

Last Updated: This Privacy Policy was last updated on February 4, 2024.